The Rochester Rattlers will play their home games at Sahlen's Stadium in Rochester, New York.
2012 Rochester Rattlers Seating Chart
Persons under 21 years of age are not permitted to purchase or consume alcoholic beverages. Sahlen's Stadium reserves the right to refuse service to anyone who is unable to produce an acceptable form of identification or who appears to be intoxicated.
Sahlen's Stadium is dedicated to providing a safe and enjoyable experience for all of our guests. The sale, consumption, service, and availability of alcohol may be restricted by the management of Sahlen's Stadium in its sole discretion, and is subject to compliance with all applicable governmental statutes, ordinances, and regulations.
Within the Stadium, the sale of beer is limited to two per customer, per purchase. The sale of alcohol may be stopped by stadium concessionaire at any time during events. If you choose to drink, please do so responsibly.
This stadium has four ATM machines located conveniently throughout the stadium, near the concession stands.
All visitors to Sahlen's Stadium are required to wear shoes and shirts at all times. Some language, gestures, and suggestive art on apparel may also be considered inappropriate. Sahlen's Stadium reserves the right to address these issues with all guests. Your cooperation is appreciated.
Banners may be brought into the Stadium and are encouraged provided they are not offensive, in poor taste, or commercial in nature. Banners may be draped or hung from the rail on the lower bowl, as long as they do not obstruct the view of any guests, Stadium signage, or present any safety hazard. Sahlen's Stadium reserves the right to remove any banner which it deems offensive in nature.
Professional cameras or equipment, as defined by detachable lenses, are not allowed to be brought into the venue unless user has the appropriate working media credential. Unauthorized filming, video or audio taping, recording, and all other depictions of Sahlen's Stadium and/or events are strictly prohibited. The sale of photographs depicting the stadium or players are strictly prohibited. Violators will be prosecuted.
Sahlen's Stadium offers various concessions within five permanent Stadium concession stands and also offers food and drink at various mobile kiosks. In addition, concessions are available via vendors walking the stands. Hours of operation for concession vary based on length and type of event.
Emergency Phone Calls
Please report all emergencies to the nearest Safety & Security Officer.
In the event of an emergency situation where the Stadium would need to be evacuated, instructions will be announced via the public address system and stadium staff will assist you in exiting the venue safely. If such circumstances arise, please remain calm, use common sense and follow any instructions as they are announced.
Fans violating local, state or federal laws, behavior deemed objectionable by Sahlen's Stadium staff, or any behavior that infringes upon other fans’ ability to enjoy the game will be asked to cease such behavior and my be ejected or arrested.
1: Anyone who publicly disparages, discriminates against or denigrates someone in a defamatory manner on account of race, language, religion, or ethnic origin, or , perpetrates any other discriminatory and/or contemptuous act, will be subject to removal from the stadium.
2: If spectators display banners bearing discriminatory slogans, or are guilty of any other discriminatory and/or contemptuous behavior they will be subject to removal from the stadium.
3: Any spectator who is guilty of any of the offences specified under par. 1 and/or par. 2 of this article will be banned from entering any stadium for at least two years.
Flags and Flag Pole Policy
Flags are permitted provided they are not commercial, offensive, or in poor taste. Flags may not obstruct the view of any guests, Stadium signage or present any safety hazards. For safety reasons flag poles of any kind will not be permitted without prior authorization of Sahlen's Stadium management.
First Aid Station
Sahlen's Stadium offers a First Aid Station on the main concourse, conveniently located at the North East corner of the venue adjacent to the concession stand. If immediate first aid is needed, ask any Sahlen's Stadium employee for assistance.
Field Access Policy
Stadium guests are not permitted access to the playing field at any time unless authorized by Sahlen's Stadium management. Anyone entering the field without proper credentials is subject to removal from the Stadium and arrest.
Guest with Disabilities
The staff and management of Sahlen's Stadium welcome members of the disabled community to Sahlen's Stadium, a state-of-the-art sports and entertainment facility. We are constantly striving to improve our accessibility services at Sahlen's Stadium. Please feel free to contact the ADA Coordinator with any comments, questions, and suggestions.
ADA Coordinator 585-454-3000 x 118
Sahlen's Stadium, 460 Oak Street, Rochester, NY 14608
Assistive Listening System
An FM Loop System is available at Sahlen's Stadium. Receivers are available through Guest Services. A credit card or driver's license are needed as a deposit. Neck loops and ear speakers are also available.
Sahlen's Stadium Guest Services desk is located on the North East main concourse behind section 130. Guest Services will answer any of your questions and assist with any problems once you have arrived at the facility.
An elevator for guests with disabilities and for guests traveling to the press box, suite level or 300 level located behind section 111 on the Main South Concourse.
Service animals are permitted in Sahlen's Stadium. Contact our ADA Coordinator if any special requirements are needed.
Handout / Vending Policy
Guests are not allowed to hand out promotional or advertisement brochures, flyers, or any other collateral material to other guests while on the property of Sahlen's Stadium, including parking lots, without prior written approval from Sahlen's Stadium. No vendor is permitted to sell merchandise or food/drink of any kind while on the property of Sahlen's Stadium without prior written approval from Sahlen's Stadium.
Horns / Drums / Instruments Sahlen's Stadium does allow horns, drums and other musical instruments providing they are not a safety hazard to guests and do not block the view of others in the designated supporters sections including, but not limited to, sections 101, 102, 123, 131 & 132. Drum sticks must be of the “mallet” kind.
Lost and Found
During an event any items found should be turned into guest services. After a game or event has concluded, lost and found items are transferred to the Main Office, which can be reached during normal business hours at 585-454-5425 .
In the event your child is lost, notify the nearest Safety & Security Officer immediately.
Sahlen's Stadium parking lots will open 2 hours prior to faceoff. For more information on obtaining parking passes, please contact Sahlen's Stadium at (585) 454-5425. Prices vary by location and type of event for all Stadium events.
Pets are not allowed at Sahlen's Stadium. Guide dogs and seeing-eye dogs are the exception - they are allowed at Sahlen's Stadium.
The throwing of any projectiles in seating areas, ramps, stairwells, or any other areas is prohibited.
The use of fireworks (including, but not limited to: firecrackers, "smoke bombs," sparklers) or any other type of pyrotechnic device is strictly prohibited within Sahlen's Stadium without prior authorization from Sahlen's Stadium management.
For most events, ticketed spectators will not be allowed to re-enter the stadium once they leave. Fans are advised to ask gate supervisors prior to leaving the gates.
Personal food and beverage items, coolers, helium balloons, and sound emitting, non-electronic (air horns, whistles, noisemakers) or electronic devices are not permitted and must remain outside Sahlen's Stadium as well as weapons of any type and laser light pointers. Prior authorization of these or any other restricted items by Sahlen's Stadium management may be granted for special occasions and/or events.
Sahlen's Stadium is a smoke-free stadium inside the seating bowl. Smoking stations are available behind sections 103, 111, and 121. This guideline is meant to preserve the safety and health of all our guests. Your cooperation is appreciated.
Pregame tailgating is permitted as long as it is conducted in a safe and respectful manner. Fans are asked to dispose of all trash in units located throughout the parking lot.
The Sahlen's Stadium Box Office is open Monday - Friday, 10:00 AM – 5:30 PM and Saturday, 10:00 AM – 2:00 PM. All accessible ticketing needs should be made through the Sahlen's Stadium Box Office. Tickets can be purchased in person or by phone at 585-232-1900, or online at Ticketmaster.com.
Sahlen's Stadium will allow fans to bring in portable, retractable umbrellas into the stadium and allow them to be used while fans are walking around the concourse. No full sized umbrellas or "golf umbrellas" as they are sometimes referred to as will be allowed in the stadium. The umbrellas will not be allowed to be used inside the seating areas due to issues with obstructing other fans sight lines and fan's safety.
Fans will be allowed to keep their bottle caps when they purchase beverages.
The Stadium contains many seats for wheelchairs as well as seats for companions. Wheelchair accommodations are available within each price level with wheelchair access in designated restrooms, concession stands and other points throughout the venue.
Will Call Policy
Tickets may be picked up (with photo ID) at the Will Call window located at the North Box Office building. The Will Call window will be open at least 2 hours prior to events.